What An AI SEO Agency Should Report Every Month
Ask for one change and see what happens: request the raw answers and the run counts. An agency doing the work sends them the same day, since they already exist. One that does not will explain why the format makes that difficult. perplexity seo
Where a platform lets you add structured business information alongside reviews, complete every field. These profiles are frequently cited as much for their factual details as for their ratings, and a half completed profile contributes far less than a full one even when the review count is identical. It is an hour of work per platform and it is repeatedly the cheapest improvement available.
One organisational habit makes this sustainable. Give the sales and support teams a single place to drop questions as they hear them, with no process attached beyond writing down the question in the customer's words. Anything more elaborate stops being used within a month, and a shared document with fifty verbatim questions in it is worth more than a formal intake process nobody completes.
This is also why review volume and recency show up so consistently in what gets cited. A platform with forty recent accounts of working with you is more informative than your own page saying customers love you, and it is treated accordingly.
One further caution applies to how this gets used in a pitch. An agency quoting a conversion multiple without its sample size is either unaware of the provenance or hoping you are, and both are informative. Asking where a number came from is a reasonable question that costs nothing, and the quality of the answer tells you a good deal about how your own reporting will be handled.
Two caveats belong next to that number every time it is used. Opollo sells services in this space, so it is vendor research and interested. And business to business brands are not representative of retail, local services or consumer products.
Prioritise by your own citation data rather than by prestige. A trade directory nobody has heard of that appears in half your category's answers is worth more attention than a well known publication that never gets cited. perplexity seo
Pair your name with your sector and location consistently, rather than letting it appear alone. Correct third party listings that conflate you with the other business. Where the confusion is entrenched, consider whether a consistent descriptive phrase used alongside the name in all coverage is worth adopting.
Work Completed, in Countable Units Listings claimed, with names. Errors corrected, with the source and what was wrong. Pages published or rewritten, with URLs. Technical changes made, with dates. Outreach attempted and its outcome, including refusals.
It is also worth asking for the report a day before the meeting rather than seeing it in the room. A document presented live is experienced as a narrative and approved on the strength of the delivery. The same document read beforehand is experienced as evidence, and the questions that occur to you reading it alone are usually the ones worth asking.
How Identity Fragments Fragmentation is rarely deliberate. It accumulates through ordinary business activity: a rebrand that was applied to the website but not to old directory listings, a legal name that differs from the trading name, an office move recorded in some places and not others, a founder's profile that lists a different company spelling.
Search traffic includes everybody at every stage, including a large volume of people gathering background information with no intention of buying anything. Assistant referrals skip most of that, because the informational portion was satisfied before the click.
The Referral Growth Figure Is Weaker A widely shared statistic reporting several hundred percent growth in assistant referrals is worth handling more carefully still. Traced back, it rests on a sample of nineteen analytics properties.
Watch specifically for hedging turning into statement. An answer that moves from a company that appears to provide services in this area to a plain declarative description is the signal that the record has consolidated, and it usually precedes any change in whether you get recommended.
Nineteen properties can show a real trend and cannot support a confident statement about the market. When that number is repeated without its sample size, as it usually is, it stops being evidence and becomes a slogan.
One thing worth measuring separately is how recent your reviews are relative to your competitors on the same platform. Volume comparisons are the usual instinct and recency is the more informative one, because a profile with steady recent activity describes a business as it operates now while a larger historic total describes one that used to be busy.
A Claim About Causation, Stated as a Claim The most valuable paragraph in the report is the one that says what moved and why the agency believes their work caused it, phrased as a judgement rather than a fact.